PRIVACY POLICY
Privacy Policy – Diamond Prime Man
At Diamond Prime Man, your privacy is important to us. We are committed to protecting your personal information and ensuring a safe shopping experience.
We collect personal data such as name, email address, shipping address, and payment details only when necessary to process your order and provide customer support.
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Your information is never sold or shared with third parties, except when required to complete your purchase (such as payment processors and shipping partners).
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Our website uses security technologies to protect your data. By using our website and making a purchase, you agree to this Privacy Policy.
If you have any questions, please contact us through our official support channel.
TERMS OF SERVICE
By accessing and using this website, you agree to the terms and conditions outlined below. Diamond Prime Man operates as an online retail store, offering products through trusted domestic and international suppliers.
Product images are for illustrative purposes only and may slightly differ from the actual product.
We reserve the right to update product prices, descriptions, and policies at any time without prior notice.
Any misuse of the website, fraudulent activity, or violation of these terms may result in order cancellation and restricted access.
By placing an order, you confirm that you agree to these Terms of Service.
SHIPPING POLICY
Our products are shipped directly from our partner suppliers located in the United States, Brazil, and other international locations.
Estimated Delivery Times:
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United States: 7–20 business days
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Brazil: 15–35 business days
Processing time may take 1–3 business days before shipment.
Once your order has been shipped, you will receive a tracking number via email.
Diamond Prime Man is not responsible for delays caused by customs inspections, carrier issues, or circumstances beyond our control.
RETURN & EXCHANGE POLICY
Your satisfaction is important to us. If you are not satisfied with your purchase, you may request a return or exchange under the conditions below.
Returns
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Requests must be made within 7 days of receiving the product.
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The product must be unused and in its original condition.
Defective Items
If your product arrives damaged or defective, please contact us immediately so we can resolve the issue.
Return instructions will be provided after your request is reviewed.
REFUND POLICY
Refunds are issued after the returned item is received and inspected.
Approved refunds will be processed back to the original payment method.
Refund processing times may vary depending on your payment provider.
CONTACT US
If you have any questions or need assistance, feel free to contact us.
📧 Email: diamondprimeman@gmail.com
Customer Support Hours:
Monday to Friday – 9:00 AM to 6:00 PM (GMT-3)
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For any questions or support requests, please contact us by email.
We usually respond within 24–48 business hours.
Payment Methods
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Credit / Debit Cards