Question 1

Are your products authentic?

Accepted Answer

We work with carefully selected suppliers to ensure quality products.

Question 2

Where are the products shipped from?

Accepted Answer

Our products may be shipped from the U.S., Brazil, or international warehouses.

Question 3

Will I have to pay customs fees?

Accepted Answer

Customs fees may apply depending on your country’s regulations. These fees are the customer’s responsibility.

Question 4

How can I track my order?

Accepted Answer

You will receive a tracking number by email once your order has been shipped.

Question 5

Can I cancel my order?

Accepted Answer

Orders can be canceled only if they have not yet been shipped.

FAQ

FREQUENTLY ASKED QUESTIONS